Speaking of such things, there was a funny clip about Help Centres on the TV show "It Crowd" tonight (I think It was #4 Bad Boys, where Jen has to ring a Helpline about her computer, because the lads have gotten themselves locked out. (Should be on BBC somewhere in the UK - I just got it on iview on the Australian ABC). Same long waits and incomprehensible help that we get because all our call centres are being outsourced. Is this a global problem we should run a petition about?
Equally it goes loose, to quote a famous mistranslation of a German idiom.